Have questions? Call now!(ID:271515)+1-855-211-0932

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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will show up. It contains thorough info about all the actions that you can perform on that particular page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of educational video clips explaining how to work with our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive FAQ section, which covers questions asked by actual persons and provides real solutions. We constantly update our FAQ section with new articles so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our excellent team of technical support engineers available 24/7 and eager to help you with any problem. Each support ticket you submit will be replied to in less than sixty minutes (the average support ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271515

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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